YoungPowersports.com Return Policy
At youngpowersports.com, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that sometimes returns are necessary. Please review our return policy below:
General Return Guidelines
- Eligibility: Items must be returned within 30 days of the purchase date.
- Condition: Products must be in new, unused condition with all original packaging and tags attached.
- Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
Non-Returnable Items
Please note that the following items are non-returnable:
- Electrical Parts: Due to the nature of these items, we cannot accept returns on any electrical parts.
- Helmets: For safety and hygiene reasons, helmets cannot be returned.
- Undergarments: All sales of undergarments are final and cannot be returned.
- On-Sale Items: Items purchased on sale or with a discount are not eligible for return.
Return Process
- Initiate Return: Contact our customer service team at [customer service email] to initiate a return. Please provide your order number and reason for return.
- Return Authorization: Once your return is approved, you will receive a Return Authorization Number (RAN). Please include this number with your return shipment.
- Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
- Inspection and Refund: Upon receipt of your return, we will inspect the item(s). If the return is approved, a refund will be issued to your original method of payment within 7-10 business days.
Exchanges
We do not offer direct exchanges. If you need a different size or item, please return the original item and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt. We will arrange for a replacement or refund as quickly as possible.
Thank you for shopping with Young Powersports. If you have any questions or need further assistance, please don’t hesitate to contact us at distribution@youngpowersports.com.